Privacy Policy

Last Updated: July 2026

At THE EXPERT HUB, we take your privacy seriously. This Privacy Policy details how we collect, store, and secure your data when utilizing our 2FA and WhatsApp gateway portal.

1. Information We Collect

To provide our services, we collect limited structural data, including:

Account Details: Usernames, phone numbers, and encrypted password hashes provided during signup.
WhatsApp Session Data: Auth credentials generated during QR scan (stored strictly inside secure, isolated directories in auth_info_baileys/ on the server).
API Logs: Timestamp, recipient phone numbers, and delivery status logs for debugging and rate validation.

We do NOT store or read the contents of your personal WhatsApp chats, contact lists, or media files.

2. How We Secure Your Data

We implement industry-standard server protections to keep your active WhatsApp connections safe:

Session Isolation: Each device session is written to a unique, isolated folder on the server.
Password Hashing: All login and administrative passwords are hashed using high-strength bcrypt algorithms.
Token Security: API Bearer tokens are generated cryptographically to prevent guessing or unauthorized extraction.

3. Data Deletion & Unlinking

You have full ownership of your data. If you click "Disconnect Device" on the Developer or Creator portals:

Your credentials directory is instantly deleted from the server disk.
Your database connection flags are cleared.
Your WhatsApp socket is actively logged out from our systems.

4. Cookies & Tracking

We use essential cookies strictly to maintain user sessions (keeping you logged in to your developer/creator dashboard). We do not load advertising or tracking scripts that monitor your behavior across third-party websites.

5. Updates to this Policy

We may update this Privacy Policy periodically to reflect shifts in gateway technologies or security compliance. Significant changes will be announced directly on the portal homepage.